  |
Terms of
Service Agreement
1)
Parties. This agreement is between
San Diego Web Developer LLC ( PROVIDER ) and the
party who buys or uses PROVIDER services ( CLIENT
).
2) Quality of Services. PROVIDER will make the
best efforts to provide quality and uninterrupted services.
3) Account sharing. CLIENT agrees to keep his account
information confident. PROVIDER shall not be responsible
for lack of privacy or any other consequences of account
or password sharing.
4) Acceptable Use Policy. CLIENT agrees to comply with
PROVIDER Acceptable Use Policy. It is contrary to PROVIDER
Acceptable Use Policy for any user of any of our services
to effect or participate in any of the following activities
through a PROVIDER provided service:
4.1) To use PROVIDER services to post the following
on the Internet:
4.1.1) Displaying material that exploits children under
18 years of age;
4.1.2) Displaying material containing nudity or pornographic
material of any kind
4.1.3) Providing material that is offensive to the
online community, including but not limited to profanity,
bigotry, prejudice, racism, hatred, etc.
4.1.4) Promoting or providing information about illegal
activities, promoting physical harm or injury against
any group or individual, or promoting any act of cruelty
to animals;
4.1.5) Defaming any person or group;
4.1.6) Copyright or other intellectual property infringement,
including but not limited to offering pirated computer
programs or links to such programs, serial or registration
numbers for software programs, copyrighted pictures,
etc.
4.1.7) Promoting or soliciting for participation in
multilevel marketing or pyramid schemes.
4.1.8) Gathering personally identifiable information
for unlawful purposes.
4.2) To use PROVIDER services for illegal activities
and activities harmful to others computers, data, software
or networks including but not limited to hacker activities,
virus creation and distribution, denial of services attacks,
email bombs etc.
4.3) To falsify user information provided to PROVIDER
or to other users of the service in connection with
use of a PROVIDER service.
4.4) To send unsolicited emailing to more than twenty-five
(25) email users, if such unsolicited emailings could
reasonably be expected to provoke complaints.
4.5) To post ten (10) or more messages similar in content
or that are off-topic to Usenet or other newsgroups,
forums, email mailing lists or other similar groups or
lists.
4.6) To engage in any of the foregoing activities by
using the service of another provider, but channeling
such activities through an PROVIDER account, re-mailer,
or otherwise through an PROVIDER service or using an
PROVIDER account as a mail-drop for responses or otherwise
using the services of another provider for the purpose
of facilitating the foregoing activities if such use
of another party's service could reasonably be expected to adversely
affect an PROVIDER service.
5) Non-Compliance with PROVIDER Acceptable
Use Policy. CLIENT understands that services are subject to be
suspended or cancelled without compensation for non-compliance
with the PROVIDER’S Acceptable
Use Policy. Further, CLIENT will be solely responsible
for any damages such non-compliance may cause. As a
courtesy, PROVIDER will always attempt to contact CLIENT
before taking any action.
6) Price change. PROVIDER has the right to change the
price of services at any time with 30 days notice.
7) Right of refusal. PROVIDER has the right to refuse
services to anyone.
8) Right to Display Work. PROVIDER can display web
sites, pictures, graphics, and other works made to
CLIENT on PROVIDER portfolio as examples of works performed
by PROVIDER.
9) Late Payment. CLIENT agrees to pay additional late
fee of 1.5% per month or the maximum permitted by the
law of the amount due and non paid.
10) Work per Hour (Per
Hour Charge). PROVIDER provides services on a per hour
charge basis, at a rate of $60.00 per hour. In this case
CLIENT pays per hour. CLIENT trusts PROVIDER based on his
own research, review of previous work etc. CLIENT agrees
to pay upfront for the hours to be worked by PROVIDER.
PROVIDER will control and account for the actual hours and minutes
spent and will periodically report them to CLIENT in a report that
will include the dates covered by the report, the hours and minutes
expended and a summary of the work performed. PROVIDER has the
sole right to account for, control and report the actual
hours spent. Hours paid for are not refundable. All paid
for but not already spent hours remain in credit for
future CLIENT usage up to one year after the date they
were paid for. All hours in credit expire one year after
the date they were paid for. PROVIDER has the right to
change the hourly rates at any time with 30 days notice.
All work per hour is based on availability.
11) Marketing
and Advertising Campaigns (Commission Based Charge). PROVIDER provides Internet Advertising Campaigns and Internet
Marketing Campaigns on a monthly commission based charge. The monthly commission charge is calculated as a percentage of the money given or authorized by CLIENT to be spent by PROVIDER on advertising or marketing in that month (monthly budget), as follows:
Monthly Budget: |
Commission Charge: |
$9,999 or less |
20% |
$10,000 to $19,999 |
18% |
$20,000 to $29,999 |
16% |
$30,000 to $39,999 |
14% |
$40,000 to $49,999 |
12% |
$50,000 to $79,999 |
10% |
$80,000 or more |
8% |
CLIENT agrees to pay upfront for the PROVIDER monthly
commission, before the campaign starts. Advertising
campaigns are provided on a monthly basis. The campaign
monthly budget always refers to a certain calendar
month (example: July 2004) and the amount of money
given or authorized by CLIENT to be spent by PROVIDER
in the campaign on the referred month. CLIENT will
pay PROVIDER upfront the full monthly budget, or CLIENT
will provide credit card information to PROVIDER authorizing
PROVIDER to use CLIENT’S credit card
to pay for advertising and marketing on behalf of CLIENT,
up to the money value established by the CLIENT monthly
budget. CLIENT will pay for all advertising or marketing
done by PROVIDER during the campaign. CLIENT trusts PROVIDER
based on his own research, review of previous work etc.
PROVIDER will work closely with CLIENT and will apply
the best efforts to create a campaign that fulfills the
CLIENTS goals and generates the best return on investment
possible. PROVIDER has the sole right to control how
the monthly budget will be spent and what will or will
not be included in the campaign. PROVIDER is not liable
or responsible in case that one third party makes an
unauthorized charge on CLIENT credit card, but PROVIDER
will work with CLIENT and make the best efforts to rectify
the situation if such unauthorized charge occurs. PROVIDER
will provide CLIENT with a monthly report which will
include the dates covered by the report, the third parties
in which the money was spent in and how much was spent
in each third party. Campaigns can be discontinued by
CLIENT on a monthly basis. If the campaign is discontinued,
the campaign will be undone and CLIENT will not keep
the ads or work created by PROVIDER during the campaigns.
Commissions received and all monies paid for or spent
in advertising during the campaign are not refundable.
Monthly budgets can be established by CLIENT via fax
or email, before the campaign starts, and can be changed
during the campaign only if the change is to increase
the budget for the referred month.
12) Work per Fixed
Price (Flat Fee). PROVIDER provides services on a fixed
price basis. PROVIDER will provide CLIENT with a proposal
that describes the services and features of the services
to be performed for a fixed price. PROVIDER will apply
the best efforts to provide the best service possible
for the fixed price paid. PROVIDER has the sole right
to decide what will or not be included on the service
to be performed for a fixed price, except for what
is explicitly listed on the PROVIDER proposal. If there’s
any dispute about the interpretation of what the proposal
includes or not, CLIENT agrees that PROVIDER has the
sole right to decide what the proposal includes or
not based on PROVIDER sole discretion. If CLIENT requires
additional features or additional services not covered
by the fixed price work, those may be available for
a per hour charge. CLIENT agrees to accept the work
within 3 business days after the notification of delivery.
Mechanical errors could be reasons for non acceptance
(rejection). Examples: someone else’s web site
was delivered by mistake, missing pages, broken links,
missing content etc. Design or work quality cannot be
a reason for rejection. Examples: don’t like the
design, expected something else etc. can not be a reason
for rejection. If CLIENT does not respond to inquiry
for acceptance within 3 business days the work will be
considered accepted by default.
13) Counterparts. This
Agreement may be executed in one or more counterparts,
each of which shall be deemed an original, but all of
which together shall constitute one and the same instrument.
14) Entire Agreement. This Agreement constitutes the
entire understanding and contract between the parties
and supersedes any and all prior and contemporaneous
understandings and agreements between the parties with
respect to the subject matter hereof.
15) Gender. Where
the context so requires, the masculine gender shall include
the feminine or neuter, and the singular shall include
the plural and the plural the singular.
16) Liability. PROVIDER SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES
FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY
DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THIS
AGREEMENT OR THE SERVICE OR THE PRODUCT, INCLUDING BUT
NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOSS OF USE,
LOST DATA, LOSS OF PRIVACY, DAMAGES TO THIRD PARTY EVEN
IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL
APPLY WHETHER ANY CLAIMS BASED UPON PRINCIPLES OF CONTRACT,
WARRANTY, NEGLIGENCE OR OTHER TORT, BREACH OF ANY STATUTORY
DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE
OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL
PURPOSE OR OTHERWISE. FURTHER, PROVIDER WILL NOT CENSOR
ANY CONTENT ON THE INTERNET. IT WILL BE CLIENT’S
RESPONSIBILITY FOR THE USAGE OF HIS CONTENT AND ANY CONSEQUENCES
OF THIS USAGE.
17) Indemnification. CLIENT shall indemnify, defend
by counsel reasonably accepted by PROVIDER, protect and hold PROVIDER
harmless from and against any and all claims, liabilities, losses,
costs, damages, expenses, including consultants' and attorneys' fees
and court costs, demands, causes of action, or judgments directly
or indirectly arising out of or related to the services or products
provided by PROVIDER to the CLIENT.
18) Governing Law. This Agreement was entered into
in the State of California and its validity, construction, interpretation
and legal effect shall be governed by the laws and
judicial decisions of the State of California applicable to contracts
entered into and performed entirely within the State of California.
19) Authority to Execute. Each of the parties to this
Agreement represents and warrants that it has full
power to enter into this Agreement and that it hasn't assigned, encumbered,
or in any manner transferred all or any portion of the claims covered
by this Agreement.
20) Benefit of Successors and Assigns. This Agreement
shall be binding upon and inure to the benefit of each
of the parties hereto, and except as otherwise provided herein, their
respective legal successors and permitted assigns.
21) Disclaimer of Implied Warranties. PROVIDER provides
all services and products as is and disclaims all other
express or implied warranties, including but not limited to implied
warranties of merchantability or fitness for a particular purpose,
and all such warranties are expressly disclaimed.
22) No Partnership or Agency. Nothing in this Agreement
shall be construed as creating a joint venture, partnership,
agency, employment relationship, franchise relationship or taxable
entity between the parties, nor shall either party have the right,
power or authority to create any obligations or duty, express or implied,
on behalf of the other party hereto, it being understood that the
parties are independent contractors vis-a-vis one another.
23) No Third Party Beneficiaries. Nothing contained
in this Agreement, express or implied, shall be deemed to confer any
rights or remedies upon, nor obligate any of the parties hereto, to
any person or entity other than such parties, unless so stated to
the contrary.
24) No Refunds. PROVIDER will not refund collected
fees, payments or commissions.
25) Captions. The section headings and captions contained
herein are for reference purposes and convenience only
and shall not in any way affect the meaning or interpretation of this
Agreement.
26) Separability. If any provision of this Agreement
shall be unlawful, void, or for any reason, unenforceable,
it shall be deemed separable from, and shall in no way affect the
validity or enforceability of, the remaining provisions of this Agreement.
27) Excused Performances. PROVIDER shall not be deemed
to be in default of or to have breached any provision
of this Agreement as a result of any delay, failure
in performance or interruption of the Services, resulting
directly or indirectly from acts of God, acts of civil
or military authority, civil disturbance, war, strikes or other labor
disputes and disturbances, fire, transportation contingencies, shortages
of facilities, fuel, energy, labor or materials, or laws, regulations,
acts or order of any government agency or official
thereof, other catastrophes, or any other circumstances beyond PROVIDER’S
reasonable control. In the event of any such delay
or failure, performance of the Services shall be deferred
to a date and time mutually agreeable by the parties.
28) Recitals. The recitals above set forth are incorporated
herein by reference.
29) Arbitration. Any dispute arising under this agreement
shall be resolved by binding arbitration in the city
of San Diego and under the rules of the American Arbitration
Association.
Last revised in 04/05/2007
Get
pdf version of this agreement >>
Questions about the Terms of Service
Agreement? Contact
us.
 |
 |